We're here to help
Your satisfaction is important to us! Use the links below to email us your questions about product inquiries, online orders, returns & exchanges or call now at 1.888.908.6699 to get answers.
Our Customer Support office hours are 9:00am - 6:00pm Eastern Standard Time, Monday-Friday and Saturday 10am - 4pm, excluding holidays. If you call after hours or during peak call times, you may get our answering service. Please leave a message and we’ll get back to you instantaneously usually within 2-3 hours.
Need help placing your order?
You can call our toll-free line at 1.888.908.6699.
Need to expedite your order?
Orders are usually shipped within 2-3 business days but if you need to expedite your order, either put in the comments section of your order or call us to let us know and we will be happy to do that for you.
Need to order Samples first?
Its always a good idea to look at the actual samples first before purchasing your full order to get the real feel for the color. A small 4x4 sample is around $7.00 including shipping and for full sheet/tile sample, $5.00 plus the cost of tile is charged. We can only send out samples for Mosaic or Flooring tiles at this time. If you need to order a lot of samples, call us at 1.888.908.6699 so we can save you money on shipping cost.
Want to look at Samples?
Sometimes you have to see the sample in person, so come on by our showroom located conveniently off the New Jersey Turnpike exit 14B near Holland Tunnel. Please call our office at 1.888.908.6699 to make an appointment.
If you need customer service or help placing your order, please call 1.888.908.6699 (Mon-Fri 9am - 7pm EST, Sat 9 am - 4 pm EST).
Please email us by clicking one of the links below: